Privacy Policy
Last updated: April 23, 2026
Landcraft ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Landcraft Ireland relocation service.
1. Information We Collect
Information you provide directly:
- Account and profile information: Name, email address, and any other information you provide when creating an account
- Relocation profile data: Origin country, visa type, family size, destination city, move date, and other details about your relocation plans
- Task and checklist data: Relocation tasks you create, complete, or update within the service
- AI conversation data: Messages you exchange with our AI advisor, used to generate personalized advice
- Payment information: Handled entirely by Stripe. We do not store credit card numbers or billing details
Information collected automatically:
- Usage data: Pages visited, features used, time spent on the service, and similar interaction data
- Device information: Browser type, operating system, and device identifiers
- Cookies: Essential session cookies for authentication, and optional analytics cookies to understand how visitors use the site
2. How We Use Your Information
We use your information to:
- Generate and maintain your personalized relocation checklist
- Provide AI-powered guidance on relocation tasks
- Track your progress through the relocation process
- Send you relevant emails about your account, subscription, and service updates
- Process payments through our payment provider (Stripe)
- Improve our service based on aggregate usage patterns
- Detect and prevent fraud or unauthorized access
3. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service providers: Third parties who help us operate our service — hosting (Render), databases (Neon), payments (Stripe), and AI services (OpenAI)
- Legal requirements: When required by law, court order, or government request
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
4. Data Retention
We retain your personal data for as long as your account is active, or as needed to provide you services. You may request deletion of your account and all associated data at any time by emailing landcraft@polsia.app. We will delete your data within 30 days of your request, subject to any legal obligations to retain records.
5. Data Security
We use industry-standard encryption (TLS) to protect data in transit. Access to our systems is restricted to authorized personnel only. While no online service is completely secure, we take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Export your data in a portable format
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at landcraft@polsia.app. We will respond within 30 days.
7. Cookies
We use cookies to keep you logged in, remember your preferences, and understand site usage. You can control cookie settings in your browser. Disabling cookies may affect some functionality of the service.
8. Children's Privacy
Landcraft is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for any such transfers, in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, if the changes are significant, by sending you an email notification. Your continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
We aim to respond to all inquiries within 30 days.